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Privacy Policy and GDPR

Privacy Policy and GDPR

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data. We therefore process your data exclusively in compliance with the General Data Protection Regulations (GDPR, Telecommunication Act [TKG] 2003). In the following we inform you on the most important aspects of data processing when you visit our website.


Contacting us

By clicking the contact button on our website or by sending an e-mail to us we will save your personal data for taking care of your inquiry and for answering any follow-up questions for six months. We will not rent, sell, trade or otherwise share your data with third parties without your consent.



Our website uses cookies. A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. They are harmless.

We use cookies in order to make our website more user-friendly. Some cookies will remain on your computer or electronic device until you delete them. This helps our browser recognising you when you will be back visiting our website.

If you do not want any cookies to be set, you can change the settings of your computer in such a way that it will inform you before cookies are set, i.e. you can choose yourself which cookies you give permission to be set.

Deactivating cookies may limit the functionality of our website.

We collect your IP address which will, however, be pseudonymised instantly. This means that only rough localisation is possible.


Web Analysis

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'), California, USA. Google Analytics uses 'cookies' to help the website analyse how our site is used. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.


You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can prevent the collection and processing of the data (incl. your IP address) generated by cookies and relating to your use of our website by Google by downloading and installing the browser plug-in available here: (http://tools.google.com/dlpage/gaoptout?hl=de).

Our relation to the web analysis provider is based on Privacy Shield.
Data processing complies with all legal regulations of the Austrian Telecommunication Act, Sec. 96 par 3 and Sec. 6 par 1 lit a (Consent) and/or f (Legitimate interest) of the General Data Protection Regulations (GDPR).


We will retain your personal data for max. 2 years.

For more information on terms of use and data protection by Google Analytics please visit https://www.google.de/intl/de/policies.

Version, 25 April 2018

Your rights

You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it

  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with the Austrian Data Protection Authority.



How to get in contact with us:

office@smile-translations.at +43 (0) 2266 72041

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